The basics of user-centred design

Op de site van Design Council staat een artikel geschreven door Alison Black. Iedereen die, zoals wij bij 31Volts, user-centred-design als de manier zien om in producten en diensten te innoveren raad ik aan dit artikel te lezen.

Some products such as the Post it note are born after a ‘Eureka’ moment but most see the light of day only after a period market testing and user research. However, this research often comes at the end of the design process. Ideally it should be incorporated at the beginning and, most importantly, involve the users themselves.



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