Idealize interview with Marcel Zwiers on "the human aspect"

Two weeks ago Marcel got interviewed in preparation for the Creative Company Conference 2010 (where 31Volts will be hosting a workshop, more on that soon). The interview was done by Idealize, a leading Dutch online magazine on innovation, creativity and business.

The interview touches upon topics like why service designers never get the request to design a new service and what are the current trends are in service design.

You can read the original interview (in Dutch) here and this is the translated version by google.

Marc Fonteijn

Marc Fonteijn

Marc is co-founder of 31Volts and helps major private and public organizations to grow by designing services that cultivate a sustainable relationship with customers.

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