This is what you can expect.
You can think of endless reasons why not to invest in service design. Yet, these organizations found a reason why you should.
KLM
What opportunities will we discover when we give airport passengers the space to design the future of travel together?
Rijkswaterstaat
Which services could be developed by the Dutch Ministry of Infrastructure and the Environment to make a better and smarter use of our roads?
Malmberg
How can an educational publisher support teachers on a daily basis to prepare and inspire future generations?
Vilans
Use Design Thinking to raise the quality of care by putting people over processes.
Maxi-Cosi
Which strategy will helps us to develop meaningful services for young parents and bring these services successfully to the market?
Museums of Utrecht
How can we make the Utrecht musea more meaningful to people who visit the city and what can we do to make visitors come back more often.
Municipality of Utrecht
What can we do to better align our internal services and increase the overall employee satisfaction?
Ministry of General Affairs
How can we tailor the information we provide so that it fits to the needs of tenants.
Nationale Nederlanden
What can we do as a leading insurance company to improve the service quality of our Service Desk?
Municipal health services
How do we design a governmental policy, together with the end-users, that encourages kids to lead a healthy lifestyle.