This is what you can expect.

You can think of endless reasons why not to invest in service design. Yet, these organizations found a reason why you should.

KLM Service Design Studio

KLM

What opportunities will we discover when we give airport passengers the space to design the future of travel together?

Dutch Ministry of Infrastructure and the Environment

Rijkswaterstaat

Which services could be developed by the Dutch Ministry of Infrastructure and the Environment to make a better and smarter use of our roads?

Malmberg

Malmberg

How can an educational publisher support teachers on a daily basis to prepare and inspire future generations?

Vilans - Design Thinking

Vilans

Use Design Thinking to raise the quality of care by putting people over processes.

Maxi-Cosi

Maxi-Cosi

Which strategy will helps us to develop meaningful services for young parents and bring these services successfully to the market?

Museums of Utrecht

Museums of Utrecht

How can we make the Utrecht musea more meaningful to people who visit the city and what can we do to make visitors come back more often.

Municipality of Utrecht

Municipality of Utrecht

What can we do to better align our internal services and increase the overall employee satisfaction?

Dutch Ministry of General Affairs

Ministry of General Affairs

How can we tailor the information we provide so that it fits to the needs of tenants.

Nationale Nederlanden

Nationale Nederlanden

What can we do as a leading insurance company to improve the service quality of our Service Desk?

Municipal health services

Municipal health services

How do we design a governmental policy, together with the end-users, that encourages kids to lead a healthy lifestyle.

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